Terms and conditions for phagophobia therapy

Privacy Policy & Terms

Effective Date: 01/06/25

At Scared to Swallow, your privacy is taken seriously. This Privacy Policy outlines how your personal information is collected, used, and protected when you use this website and/or engage in therapeutic services.

1. What Information We Collect

We may collect and store the following information:

• Name, email address, phone number

• Information provided via forms (e.g., newsletter signup, contact inquiries)

• Information shared in the course of therapy sessions

• Payment information (if applicable)

2. How We Use Your Information

Your data is used to:

• Respond to inquiries or requests

• Provide therapy services

• Send newsletters and updates (only with your consent)

• Comply with legal and professional obligations

3. Data Retention

In accordance with UK and professional standards, client data is retained securely by each therapist seperately for a period of 7 years as per insurance purposes, following the end of therapy. After this time, it will be securely destroyed.

4. Newsletter Subscriptions

You may unsubscribe from our newsletter at any time via the unsubscribe link in the email. Your email address will be removed immediately unless it is also part of a therapy record.

5. Third Parties

We will never sell or share your data with third parties for marketing purposes. Trusted third parties (e.g., secure scheduling or payment processors) may be used to support the service, but only under strict data protection agreements.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion (where legally permissible)

• Withdraw consent for communications

• To exercise these rights, contact us via the form.

7. Cookies

This website may use cookies to enhance user experience and monitor basic site analytics. You can control cookie preferences through your browser settings.

8. Contact

If you have questions about this policy or your data, contact us via our contact form under "Other".

Terms and Conditions – Scared 2 Swallow

Effective Date: 01/06/25

These Terms and Conditions govern your use of this website and your participation in any therapy services provided by Scared 2 Swallow.

1. Scope of Services

Scared 2 Swallow offers therapeutic support for individuals experiencing phagophobia, pseudo-dysphagia, and speaking-related issues.
Sessions with our therapists may include hypnotherapy, Solution-focused therapy, Cognitive behavioural therapy, Human Givens therapy, coaching, and holistic strategies, depending on your needs and consent. They DO NOT offer medical advice and have strict parameters in which they work.

2. Eligibility

By using this service, you confirm that you are over 18. Any other medical issues must be declared at the start of any therapy. Any person experiencing psychotic episodes will not be accepted for therapy. Those with Epilepsy, Schizophrenia, Bipolar and other mental health problems managed by psychiatrists are not suitable for these therapeutic practices. Please see your mental health team before practising any of the tools promoted in video, literature and newsletter form.

3. Payment & Fees

• Session fees will be clearly communicated before booking.

• Payment is due in advance of each session unless otherwise agreed.

• Accepted payment methods include Bank Transfer, PayPal or Visa and will be invoiced by the individual therapist.

4. Missed or Cancelled Sessions

• Cancellations require at least 24 hours’ notice.

• Sessions cancelled with less than 24 hours’ notice or missed without notice will be charged at the full rate, except in cases of emergency.

• Repeated missed sessions may result in the termination of service.

5. Confidentiality

All client sessions are confidential in accordance with professional ethics and legal standards in the United Kingdom. Exceptions to confidentiality include:

• Risk of harm to self or others

• Disclosure of abuse or criminal activity

• Legal obligations (e.g., court order)

6. Results Disclaimer

Therapeutic outcomes vary. While many clients experience significant benefits, Scared 2 Swallow does not guarantee specific results. Therapy is a collaborative process, and your commitment is essential. Any tools used such as MP3s are part of the healing process and should be used as directed by the therapist.

7. Limitation of Liability

Scared 2 Swallow accepts no liability for any loss or damage incurred through use of the website or services, except where such liability cannot be excluded under applicable law.

8. Website Use

All content on this site is for informational purposes only and does not substitute medical or psychiatric advice. You agree not to reproduce or distribute materials without prior consent.

9. Modifications

We reserve the right to modify these terms at any time. Updates will be posted on this page, and your continued use of the site or services indicates acceptance of those changes.